GUARDIAN MANAGEMENT
In mid-October, we will introduce the concept of “Guardian Management” within the Admin Portal. The goal of this release is to allow administrators to begin collecting information and establishing a link between minors and juniors and their guardians in preparation for the Digital Profile launch in January of 2021.
Key players...
From a golfer experience standpoint, nothing will change when Guardian Management is released in October. However, administrators of the Admin Portal will see the following changes.
ADDING A MINOR GOLFER
When adding a golfer, a new section will automatically appear if the birthdate provided by the user indicates that the golfer is a minor.
At the top of the new section (highlighted in yellow below), there is a note indicating that a guardian is required for a minor golfer. The first question you will be asked is if the guardian has a GHIN number.
- If you answer “YES” you will be asked to enter the GHIN Number. If the GHIN number is valid, the information you see here is automatically pulled from the profile. If it is not, you will be notified that GHIN Number entered doesn’t exist.
- Note: Guardians who are also golfers (have a GHIN#) do not need to have an active club membership to be a guardian.
- If You answer "NO" (guardian does not have a GHIN #) you will need to fill out the required information manually.
- One additional piece of information we are going to collect is “Relationship to Minor” (I.E. “father”, “mother”, “coach”).
ADDING A JUNIOR GOLFER
A Junior golfer is not required to have a guardian assigned to them. An email address will be required for a junior if they do not have a guardian assigned to them (this requirement will be put into place after the October release). When a guardian is assigned, an email address is optional. If an email address is entered for both the junior and a guardian, all communications would be sent to both the golfer and the guardian.
NEW GUARDIANSHIP SECTION FOR MINOR/JUNIOR GOLFERS
Minor and Junior golfers will have a new section called “Guardianship” added to their profile.
All guardians that can act on behalf of the minor are listed. Guardians can be inactivated, and additional guardians can be added using the button provided. Clicking on the guardian name will bring you to their account.
Note: When a guardian does not have a GHIN number, the field displays “N/A”.
NEW GUARDIANSHIP SECTION FOR GUARDIANS
Guardians who are also golfers (have a GHIN#) will also have the "Guardianship" section added. All minors that they are assigned to are listed. Additional minors can be added using the button provided. Clicking on the minor name will bring you to their account.
For the non-golfing guardian, only the account tab will display, and within it, only the Primary and Guardianship sections will exist.
IMPORTANT THINGS TO REMEMBER
GOLFER PRODUCTS IMPACT
When a guardian has minors attached to their account, they will be able to select which golfer to proceed as when they log in. This is similar to how a golfer chooses a specific club in the Mobile App if they belong to more than one.
A guardian can also switch between golfers within the menu of both the GHIN Mobile App and ghin.com.
And lastly, if a golfer is identified as a minor they will NOT be able to post scores via the Kiosk and the ability for a guardian to post for a minor will not be allowed either.
